Identify and maximize upselling and cross selling sales opportunities.Ībility to learn and master order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function. Respond to inbound sales customer contacts promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.Įffectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Maximize sales opportunities by effectively answering and handling inbound sales customer contacts (calls, chats, email) in an effort to acquire new customers, and solicit existing customers by selling them additional products and services.Īctively and consistently support all efforts to simplify and enhance the customer experience.Įstablish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions.Ĭonsistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques. ![]() You may also qualify for free internet, TV and phone services (restrictions do apply). Top performers can earn $76,900, plus incentives. Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.78/hour or $53,623 annually. This is a role that is ideal for organized, resilient, and results-driven sales professionals who thrive in a competitive, and fast paced environment.īenefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more. Advancement and development opportunities are also available for those that have a desire to lead and grow with the company.įull-time, sales position focused on assisting incoming new and existing customers in the spirit of maximizing sales in the communications and entertainment technology space. ![]() Through our comprehensive training program, you will gain a mastery of our products and services to maximize your potential, and the experience for our customers. In this role you’ll be expected to uncover needs and wants by engaging in a consultative sales approach in the spirit of giving our prospects the best value. As a Call Center Sales – DSC Specialist you’re responsible for handling calls and online chat interactions from new and existing customers to maximize their shopping experience.
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